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Posts Tagged ‘online doctor rating’

Some doctors are totally disgusted with the profusion of online doctor rating websites.  I understand why they feel that way.  As great a career as medicine is, it seems horrible to have to worry about online doctor ratings on top of the years of training, the continuing commitment to ongoing medical education, the trials and tribulations of running an office, and the stresses of caring for sick patients.
Are online doctor rating websites like DrScore.com the bows for patients’ arrows at doctors?  That’s not the way I think of it. DrScore is more of a vase to display to the flowers that patients give the doctors that they appreciate.  The vast, vast majority of patients love their doctors, and online rating is way to make those patients visible.  When doctors see the esteem they are held in by patients, I think it will help doctors renew their commitment to giving patients great medical care.

Doctor’s Day is coming March 30. Give your doctors some flowers for their vase by rating them online at DrScore.com.

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I received an advertisement from a doctor rating Web site claiming that anonymous feedback is “Internet graffiti.”

That’s one way to look at it.  But in an area that can be as sensitive and private as medical care, giving patients the opportunity to give doctors feedback anonymously has the advantage of letting patients feel more open about their responses.

Physicians worry about this,  and there are many articles and blogs that discuss how anonymous feedback opens the door and allows people to unfairly trash doctors’ reputations.

In theory, that is possible. But in practice, based on the data we’ve collected at DrScore.com, by and large patients rate their doctors highly.  At most visits doctors get a perfect 10 from their patients when rated on a scale of 0 to 10.

I hope more and more people are encouraged to get online and give their doctor a score.  Doctors’ reputations will benefit from the public seeing a representative sample of patients’ satisfaction scores. And the only way to get that representative sample is to encourage patients to go online and rate their doctors.

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When I started DrScore.com, many people told me that doctors would hate online physician ratings.  I tried to explain how it would help doctors. Some people probably thought I was naïve, and others that I was crazy.

Many doctors have now seen the value in the ease with which Internet rating of doctors can help the doctor get feedback from patients. Dermatology Times, a news magazine for dermatologists, leads this month with an article on online doctor ratings (http://digital.modernmedicine.com/nxtbooks/advanstar/dermatologytimes_201003/#/0). 

Take a minute to read the article, and you’ll see that doctors aren’t entirely against the idea of online doctor rating.  Some are downright strongly for it!

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