A central tenet of human psychology is that people want to feel respected. We see this clearly in the DrScore data. Patients’ satisfaction drops when medical offices don’t do what’s needed to make patients feel respected.
This is an important issue in all human interactions — whether it is our dealings with children or students, teachers, patients, work colleagues, managers or employees. Recognize the achievements of those around you. Spread thanks generously. Never leave people thinking that you have little or no respect for those things in which they take pride.