Our DrScore team never ceases to amaze me, and as I look back at last year, I like to tick off a list of accomplishments and say thanks. Committed to the enhancement of patient care and the idea that patients can help doctors by giving feedback, our group has a terrific record of achievement.
- We put together a system that allows any patient, anywhere in the United States, to give their doctor feedback.
- We implemented an interactive online patient satisfaction survey that lets patients give doctors detailed feedback without taking much time to do it (and that was no small feat, marrying the interactive survey to a database of more than 800,000 doctors!).
- Recognizing the value to patients of patient advocacy groups, the DrScore team developed a means to target patient advocacy group information to patients based on the specialty of physician the patient searched out.
- Our sales and marketing team got doctors to sign on (thanks to forward-thinking doctors and health care administrators who realize the value of feedback and of transparency of their quality to the public).
The pace is not slowing down. We recently implemented the Spanish version of the survey to extend the accessibility of the survey to a wider audience. We continue to partner with other organizations that share our goal of enhancing patients’ medical care, and we have even partnered with webtalkradio to start an online health care radio podcast to complement the DrScore online doctor rating/patient satisfaction site (more on that later).
At the end of the year, we partnered with Paladin Group and Castle Connolly to create an incredible iPhone application that will give iPhone users an easy way to find doctors. The new iPhone app will give users access to the DrScore ratings of the doctors and to Castle Connolly’s Top Doctor listings. Apple approved the app, and the ineedadoc app can be purchased directly from the iTunes store. Our development team did a phenomenal job interfacing with the Paladin group to make this project a reality. Kudos, team!