I’m a big believer in patients giving doctors feedback. The web has made this easy, and there are a number of doctor rating sites. DrScore is pretty special among these, in that hundreds of doctors actively encourage patients to use DrScore as a way for the doctor to get feedback from patients.
Being the rating site recommended by doctors gives DrScore some special responsibilities. Our survey has to be convenient for patients, yet sufficiently detailed to give doctors the information they need to improve their practices; we achieved this using the interactive survey developed by patient satisfaction research scientist Dr. Roger Anderson. The survey also has to be scientifically valid. The proven validity of the DrScore survey allows us to use DrScore data for research publications to help all doctors improve their patients’ satisfaction.
Another responsibility DrScore has is to offer a survey that is accessible to patients. I’m proud to say that the DrScore survey is now available in a Spanish version so that Spanish-speaking patients can give their doctors feedback, too. I’m proud of our DrScore team for making this terrific resource a reality.